Question 1

How long after I've made Payment of my order, will it be delivered?"

Accepted Answer

At Ohaaki Heat we pride ourselves on prompt delivery. we aim for orders to be delivered 1-5 working days once payment has been received in winter. (unless otherwise stated at the time you order) see out shipping policy here for more up to date info

Question 2

Can I order throughout the winter? You won't run out?

Accepted Answer

We constantly Split and Kiln Dry our Firewood here on site, we produce and pack more firewood every day so you can order a little or a lot and know that you can always order more and have it delivered.
Because we have the ability to dry wood all year round we are able to have wood available all year round!

Question 3

How many boxes are in a thrown m3?

Accepted Answer

It is hard to say exactly as the wood inside the boxes is stacked not thrown, but 40 boxes is roughly the equivalent of 3m3.

Question 4

What about Rural deliveries?

Accepted Answer

Deliveries that are outside of our urban zones or that are classed as Rural by Mainstream may incur an additional delivery charge.
There is a link to request a quote here:

Question 5

How can you guarantee the wood is dry?

Accepted Answer

Every piece of wood spends between 2-3 days inside our modified timber drying kilns until the moisture readings reach an average of less than 10% which then ensures that every peice of wood delivered to our customers will light easily, and burn HOT and clean.

FAQ

Frequently asked questions

How long after I've made Payment of my order, will it be delivered?"

Can I order throughout the winter? You won't run out?

How many boxes are in a thrown m3?

What about Rural deliveries?

How can you guarantee the wood is dry?