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SHIPPING & RETURNS
DELIVERY Policy
Within Taupo and Rotorua, Delivery usually takes between 3-7 Business days, sometimes this is extended especially at the begining and tail end of winter. uptates will be posted on the subeading of the rotorua and taupo pages.
Return & Exchange Policy
What is your returns policy?
We abide by the Consumers Guarantees Act or Fair Trading Act. So when you're at the checkout, take a second to run your eye over your order for any slips of the finger before submitting because once you've submitted it we will action it. if you need to change your info after submitting your order please email us firewood@ohaaki.co.nz with your order number in the subjectline.
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